SpinyRush Privacy Policy

At SpinyRush, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit spinyrush.com, register an account, or use SpinyRush Casino services. By using our platform, you agree to the practices described below.

Who We Are

SpinyRush Casino is operated by Comentive LTD, registration number 000047924, registered at Sea Urchin Street, San Pedro Town, Ambergris Caye, Belize, and licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202505024-FI1. Payments are processed through our payment agent, Norvelic LIMITED, Reg No. HE 475930, based in Nicosia, Cyprus. When you create an account with us, we act as the data controller responsible for your personal information.

Information We Collect

We collect several categories of information to provide and improve our services. Our SpinyRush platform gathers data both directly from you and automatically as you interact with our site.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence when you sign up for SpinyRush login access.
• We gather identity verification documents to comply with our licensing obligations and anti-money-laundering requirements.
• We record financial information, including deposit and withdrawal history, payment method details, and transaction amounts across our supported currencies.
• We track your gaming activity, including game history, bets placed, bonuses used, and loyalty points earned, to manage our VIP program.
• We automatically collect technical data such as your IP address, device type, browser information, and log files whenever you access our SpinyRush app or website.
• We use cookies and similar technologies to remember your preferences and analyze how you use our services.

How We Use Your Information

We at SpinyRush use the information we collect for legitimate business and regulatory purposes. Our goal is to deliver a secure, personalized, and compliant gaming environment.

• We use your data to verify your identity and confirm you meet our eligibility and age requirements.
• We process your deposits and withdrawals through our supported payment methods, including Apple Pay, Google Pay, SEPA, Visa, Mastercard, Bank Transfer, and Interac.
• We analyze your gameplay to administer our loyalty program, calculate cashback, and assign your VIP level.
• We send you communications about our spinyrush casino bonus offers, promotions, and account updates, unless you opt out.
• We monitor transactions to detect fraud, prevent money laundering, and comply with our licensing obligations under Anjouan law.
• We use your information to respond to support requests submitted via email or LiveChat.

Legal Basis for Processing

Our processing of your personal data relies on several legal grounds. We process data where necessary to perform our contract with you, where required by applicable gambling regulations, where we have your consent, and where we have a legitimate interest in protecting our business, our players, and the integrity of our games.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties where necessary to operate SpinyRush Casino effectively.

• We share data with our payment agent, Norvelic LIMITED, to process deposits and withdrawals.
• We share information with identity verification providers to confirm your age and identity.
• We disclose data to regulators, law enforcement, or courts when legally required.
• We may share limited data with our game providers, including 1spin4win, BGaming, Endorphina, PG Soft, KA Gaming, and others, to operate the games you play.
• We use analytics and marketing partners to understand site performance and improve our spinyrush casino bonus campaigns.

International Data Transfers

Because we at SpinyRush operate internationally and serve players across multiple regions, your data may be transferred and processed outside your country of residence. We take reasonable steps to ensure that any such transfer is protected by appropriate safeguards consistent with applicable law.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax, and regulatory obligations. Transaction records, identity verification documents, and communication logs may be kept for several years as required by our licensing authority.

Your Rights

You have certain rights regarding the personal data we hold about you. Depending on your jurisdiction, these rights may include the following.

• You can request access to the personal data we hold about you.
• You can ask us to correct inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal retention obligations.
• You can object to or restrict certain types of processing, including marketing communications.
• You can request a copy of your data in a portable format.
• You can withdraw consent at any time where processing is based on consent.

To exercise any of these rights, you may contact us at [email protected], and our team will respond to your request within a reasonable timeframe.

Security Measures

We use industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our SpinyRush systems incorporate encryption, secure servers, and restricted internal access controls. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

We use cookies on spinyrush.com to enhance your browsing experience, remember your login preferences, and analyze site traffic. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our SpinyRush casino app or website functionality.

Restricted Jurisdictions

Our services are not available to residents or citizens of certain restricted countries, as outlined in our Terms and Conditions. We do not knowingly collect or process personal data from individuals located in jurisdictions where our services are prohibited, including the United States, Russia, and other listed territories.

Children's Privacy

Our SpinyRush services are intended solely for individuals who are at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our SpinyRush platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your SpinyRush login details, or how to exercise your data protection rights, please reach out to our support team via email at [email protected] or through our 24/7 LiveChat service.